Web Design & Hosting FAQ

Last updated Aug 2025

Get answers to common questions about our free website design, hosting, SEO plans, and more.

1. How does the onboarding work?

Getting started with OkiiDesign is simple:

1. Discovery Call or Form – We learn about your business, goals, and style preferences.
2. Content Collection – You send us your logo, text, and any images you want on your site. If you don’t have them, we can help create or source them.
3. Design & Development – We build your website and share a preview for your feedback.
4. Revisions – We make adjustments until you’re completely happy.
5. Launch – Once approved, we connect your domain, set up hosting, and your site goes live.

💡 You only start paying once you are fully satisfied and your site is live — so there’s zero risk in getting started.

2. Why do you offer free websites?

Our business model is different from traditional agencies. We focus on building long-term relationships with our clients by delivering value upfront. We earn through our hosting plans and premium services, which keeps your initial investment at zero. This way, you get a professional website without the heavy upfront cost, and we get to prove our quality from day one — creating trust and loyalty that lasts for years.

3. What if I don’t like the website you make?

Since we build your site for free, there’s absolutely no risk. If you don’t like the design, that’s fine — you won’t be charged for any of our monthly plans until you approve the final version. We’re also happy to make as many iterations as needed until you’re fully satisfied. Our goal is to make sure you love your site before we go live.

4. Do you offer website design only, without a hosting plan?

Yes, we can create a one-time website design without any ongoing hosting or maintenance plan. In this case, our design packages start at $1,499 CAD for a fully custom, high-quality website. This includes the complete design, development, and delivery of your site files so you can host it wherever you choose.

5. Why choose OkiiDesign’s free website & hosting plan instead of paying thousands upfront?

With most agencies, you’ll pay $2,000–$5,000 or more before you even see your website live — and you’re still responsible for hosting, security, and updates afterward.
At OkiiDesign, we build your high-quality website for free and handle hosting, security, and ongoing support for one low monthly fee.
This means you keep your cash flow healthy, avoid large upfront costs, and get continuous improvements to your site over time.

6. What is Evergreen Design?

Evergreen Design is our promise to keep your website looking fresh and modern over time. Trends change quickly, and a site that feels current today may seem outdated in just a few years. As part of our Premium and Custom plans, we offer a free full redesign every 2–3 years for loyal clients — ensuring your online presence stays ahead of the curve without extra design costs.

7. Do you work with businesses outside Toronto?

Yes! While we specialize in web design for Toronto and GTA businesses, we also work with clients across Canada. Our process is fully remote-friendly, so you can get your website built without ever leaving your office.

8. What’s the difference between the Standard and Premium plans?

The Standard plan includes a static, high-quality website with hosting and security updates. The Pro plan offers a dynamic, CMS-powered site where you can add, edit, and manage content (like listings, blog posts, or portfolios) plus improved SEO optimization.

9. Can I switch from the Standard to the Pro plan later?

Yes — but we recommend starting with the Premium plan from the beginning so you can scale faster and benefit from our premium SEO features right away. This gives your site the best chance to rank higher and bring in leads sooner. If the Premium plan is out of budget for now, no problem — you can start with the Standard plan and upgrade anytime as your business grows.

10. Can you design websites for my specific industry?

Absolutely. We create websites tailored to your business type — from professional services and trades to restaurants, real estate, recruitment agencies, and more. Every design is customized to your brand, audience, and goals.

11. How long does it take to launch my website?

Most OkiiDesign websites are ready to launch within 1–3 weeks, depending on complexity and the amount of content provided. Dynamic Pro plan sites may take slightly longer due to CMS setup and customization.

12. Do you offer SEO with your websites?

Yes. Every site we build is optimized for speed, mobile-friendliness, and SEO best practices. Our Pro and Custom plans include enhanced SEO strategies to help your business rank higher in Google searches for Toronto and GTA customers.

13. What happens if I cancel my monthly plan?

If you cancel, your hosting and maintenance will stop, and your website will go offline. You can always restart your plan later to bring it back online.If you’d like to keep the website and host it elsewhere, we can provide the site files and code for a one-time purchase fee. This covers the full transfer of ownership and ensures you have everything you need to manage it independently.

14. How do I cancel my plan?

If you’re on a monthly subscription through Stripe, you can request cancellation anytime by contacting us via our Contact Page. We’ll process your request before your next billing date to avoid future charges.

Please note: Once your plan is canceled, your hosting and maintenance will stop, and your website will go offline. If you wish to keep the website code and move it elsewhere, a one-time transfer fee applies.

15. What is a static (Standard plan) website and can I edit it myself?

A static website is built from fixed code and doesn’t include a content management system (CMS). This means you can’t log in and make changes yourself. But don’t worry — with our Standard plan, you simply send us your updates, and we’ll make them for you. A few updates are included every month at no extra cost.

16. What is a dynamic (Premium plan) website and can I edit it myself?

A dynamic website is powered by a content management system (CMS), which lets you log in and update your site anytime — no coding required. With our Premium plan, you can easily add, edit, or remove content like services, portfolios, menus, events, testimonials, and more, all from a simple, user-friendly dashboard.

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